No items will be scheduled for dispatch or collection until payment is reflected in our account. Credit card payments, instant EFTs and EFT payments from FNB/RMB will reflect immediately. EFT payments from other banks may take up 48 hours to reflect.
Back orders: please note that the entire order will be placed on hold until all items are in stock. International products may take 2-3 weeks to arrive. Any cancelled orders may be subject to a surcharge.
DOOR-TO-DOOR COURIER
SHG partners with The Courier Guy to ensure efficient shipping of orders. Please note that we only ship on weekdays from 8:00am to 5:00pm.
Once your order has been dispatched from The Courier Guy you will receive a tracking number.
We ship anywhere in South Africa, to your door, at a flat rate of R65 incl. You may also order from any SADC nation and request your own courier to collect, at no charge.
Estimated Delivery Times (for orders placed before 10am)
- Cape Town: 1-2 Business Days
- Major Metros: 2-3 Business Days
- Regional Areas: 4-5 Business Days
Delivery times are estimates only and SHG shall not be liable for any delays caused by the courier company.
FREE SHIPPING
Free shipping will be available for all orders in excess of R1 500 ex VAT (R1 735 incl VAT).
RETURNS
Please view our returns policy.